Any business relies on sales. No matter if you are in the B2C or B2B segment, offer products or services, operate on a local or international level — you will need sales to keep moving forward your ROI and company. And, while each separate purchase may depend on your sales representatives, large-scale companies need a person who would see a bigger picture of sales and be responsible for it. That is why a sales analyst is a valuable asset to any business, no matter how large or small. While different companies have different requirements (after all, a lot depends on the business specifics), this sales analyst job description should give you a general idea of the skills and qualities to look up to when hiring the best experts.
A sales analyst may not go door-to-door selling your product; this person is responsible for seeing a larger picture of how sales happen. More importantly, it is up to the sales analyst to find ways to boost those sales. This job relies on analysis and calls for a creative touch. Understanding the key values of the product is also among the sales analyst’s duties. Besides, a top-notch professional must understand the product’s main target audience and its needs. Finally, sales analysts have to communicate with the sales representatives daily. This implies giving them instructions and listening to their feedback while searching for the best ways to increase sales.
In a nutshell, sales analysts have to control the entire sales funnel. Of course, it does not mean that one person will be responsible for handling all of the tasks within this cycle. However, a sales analyst will need to have a general understanding of all processes to ensure smooth communication within the whole team. One can say that sales analyst responsibilities are monitoring every little detail of how sales happen and coming up with actionable suggestions on how this process can be improved. The key responsibilities are as follows: